Security

• How we protect your filesHow Everabyte protects your files: TLS 1.3 in transit, AES-256-GCM at rest, client-side encryption, immutable backups and 6+3 erasure coding.
• Zero-knowledge encryption explainedZero-knowledge, simply explained: your files are encrypted on your device with a key Everabyte never holds, and we store only encrypted data.
• Can Everabyte read my files?No. Everabyte does not hold customer encryption keys and has no technical means to read your files. Here is what that means, and the exceptions.
• Password vs encryption key: what each protectsYour password protects access to your account; your encryption key protects the content of your files. One can be reset, the other cannot.
• Lost encryption key: what you need to knowWithout your encryption key, your files cannot be decrypted or recovered — including by Everabyte. No reset, no master key, no back door.
• How to protect your encryption keyBest practices to protect your Everabyte encryption key: offline backup, safe storage, no sharing by email and a second copy in another safe place.
• What to do if your account is compromisedSuspect unauthorized access to your Everabyte account? Change your password, review sessions and devices, check shared links and contact security.

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