Data residency: storage regions
Your files can be stored in one of 12 Everabyte regions (London, Amsterdam, Frankfurt...). Account, support and log data stays in the UK.
Where is your data stored? Everabyte lets you choose the storage region for your files from 12 regions across three geographic zones. This article explains how data residency works, what stays in the UK and how any transfers are protected.
In short
Your files can be stored in one of 12 Everabyte storage regions (Europe, North America, Asia-Pacific). Account, support and log data stays in the UK regardless of the storage region you pick — except limited cross-region processing for authentication, billing and DDoS mitigation, described in our Privacy Policy. Anything crossing a border does so as ciphertext Everabyte cannot read.
The 12 storage regions
- Europe: London (default for individual accounts), Amsterdam, Frankfurt, Paris, Milan.
- North America: Toronto, Oregon, San Jose, Virginia.
- Asia-Pacific: Tokyo, Sydney, Singapore.
What stays in the UK
Regardless of the storage region you pick, account, support and log data stays in the UK. Limited cross-region processing happens for authentication, billing and DDoS mitigation, and encrypted backups may sit in a secondary region: these exceptions are described in our Privacy Policy, which is authoritative on this point. Anything crossing a border does so as ciphertext Everabyte cannot read. To understand how this works, see Zero-knowledge explained.
Everabyte is a company registered with the UK Information Commissioner’s Office (ICO) under registration number ZC209141.
Choosing a region
Storage region selection depends on the product and plan you use. For contractual data residency commitments, contact sales via the Contact page: guarantees are discussed case by case, and this article is not a contractual commitment.
Note — This article describes how storage regions work. For any specific regulatory or contractual requirement, have sales confirm the configuration of your account.
Common issues
Can I choose the storage region for my files?
Region selection availability depends on the product and plan; to find out the options for your account, contact support or sales via the Contact page.
Do my activity logs leave the UK?
Primarily no. Account, support and log data stays in the UK, regardless of the storage region you pick. Limited cross-region processing for authentication, billing and DDoS mitigation is described in our Privacy Policy.
Which region is used by default?
London is the default region for individual accounts; the other regions listed above are also available depending on your product and plan.
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