How do I download files?
Download your files from the Everabyte web interface and learn how your shared recipients download content through the links you send.
You can download your files from the Everabyte web interface. The people you share content with download it in turn through the link you send them.
Downloading your files
From the web interface, you can download your files at any time: this is the most direct way to retrieve content stored in Everabyte. Your files are kept there in encrypted form; downloading gives you back the content you stored.
To retrieve content shared by someone else, open the link that person sent you: the download happens from that link. This way you can retrieve a file occasionally, without depending on another tool.
Downloads by your recipients
When you share a file, recipients download the content through the link you send them. Simple access controls let you decide who can see or download your content: each link applies within the permissions you have set. You keep control of your content even after sharing it.
Your own downloads and your recipients’ downloads are two distinct paths, described below.
Likewise, if someone sends you a share link, you can download the content through that link, within the controls set by its owner.
Tip — To learn more about access controls and sharing best practices, see [Sharing files](/en/help/sharing/share-files).
Common issues
My download fails. What should I do?
See the Download fails troubleshooting article.
My recipient can’t download my file.
Check the shared link and your access controls, then see the Shared link issues article.
Can I share a file so it can be downloaded?
Yes: the links you send let recipients download your content, within the access controls you define.
Can a recipient view my file without downloading it?
That depends on your access controls: you decide who can see or download your content.
Where does the download take place?
From the Everabyte web interface for your own files, and through the share link for your recipients.
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