What Everabyte sees — and does not see
Your files remain encrypted inside Everabyte's storage infrastructure. Here is the data we process: account, billing, technical metadata and file events.
Layered encryption has a direct consequence: your files remain encrypted at the application level inside Everabyte’s storage infrastructure, and direct access to stored objects does not reveal their contents. We do process the data needed to run the service, though. Here is precisely what.
In short
Your files are stored as ciphertext, and we do not use their content for advertising, profiling or AI training. We process your account and billing data, technical metadata (IP address, browser, device, language…) and file events — upload, download, share, delete — at metadata level only.
What routine processing does not touch
The content of your files. It remains encrypted inside Everabyte’s storage infrastructure; we do not inspect it routinely, and decrypting your stored files requires an operation authorized by you.
The data we process
Account information
Name, email address, phone number, username, password (hashed), organization and role, billing address.
Billing records
The records tied to your payments and your subscription.
Technical metadata
IP address, browser, device, operating system, language, timezone, device identifiers.
File events
Events — upload, download, share, delete — are recorded at metadata level only, never at content level.
Security and support
Authentication attempts, API calls, errors, security events. When you contact support, we also process your communications with us.
Note — Account, support and log data stays in the UK regardless of the storage region of your files.
Why this data?
This data is used to operate the service (authentication, billing, support), to secure the platform and to meet our legal obligations. How long each category is kept is detailed in our article on retention and deletion.
Common issues
Can Everabyte read the content of my files?
Direct access to stored objects does not reveal the original file contents, and your decryption key remains under your control: Everabyte services cannot use it or access decrypted stored files without an operation authorized by you.
Do you record the content of what I share?
No: sharing events are recorded at metadata level, never at content level.
Do you keep my password in plain text?
No: the password is stored hashed.
Where is this data kept?
Account, support and log data stays in the UK regardless of the storage region of your files.
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